Shipping policy

Shipping & Delivery

At Definecta, we aim to make your experience straightforward from checkout to delivery.

Order Processing

Orders are prepared for shipment after payment and order information have been successfully received.

Processing times may vary depending on product availability, order volume, weekends, public holidays, and other circumstances.

Shipping Availability

Available destinations and delivery methods will be displayed during checkout based on the shipping address entered.

Shipping Costs

Any applicable shipping charges will be shown during checkout before you complete your purchase.

Estimated Delivery

Delivery times may vary depending on the destination, selected shipping method, carrier operations, public holidays, customs procedures where applicable, and circumstances outside our reasonable control.

Unless expressly stated otherwise, delivery timeframes should be considered estimates.

Tracking

Where available, tracking information will be provided after the shipment has been processed by the relevant carrier.

Please allow some time for tracking information to become active.

Incorrect Address

Customers are responsible for entering accurate and complete delivery information.

If you notice an error after ordering, contact definecta@outlook.it as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipment.